Terms of Use and Terms of Sale

Introduction

These Terms govern your access to and use of the Hostizoo website ("Our Site"), operated by BELL Constructs Ltd trading as Hostizoo, registered company number 0762340, VAT number GB143112168, with a registered office at 64 Brocton Road, Milford, Stafford, ST17 0UH ("We", "Us", "Our"). By accessing or using Our Site and its services, you agree to comply with these Terms.

These Terms are provided in English and governed by the laws of England and Wales. Our services are primarily intended for business users based in the United Kingdom and are governed by English law. International users are welcome to use the Site, provided they do so at their own risk and ensure compliance with any local laws that apply to them.

These Terms cover both free and paid content or services available through Our Site.

Definitions

  • Free Content: Includes blogs, discovery and follow-up calls, downloadable guides, checklists, templates, videos (streamed or downloadable), basic community access, and content available through third-party platforms (YouTube, Instagram, TikTok, LinkedIn, Facebook).

  • Paid Content: Includes 1-to-1 property management consultancy, training courses, premium community access, digital downloads, and subscription-based content.

  • User: Anyone who accesses Our Site and/or creates an account.

  • Account: User-specific access created by registering on Our Site.

Part A – Terms of Use (Free Content)

Access to Free Content

Free Content on Our Site is provided for general informational and educational purposes. Most Free Content requires account registration, except generic website content accessible publicly.

Account Registration

You may need to register for an account to access certain Free Content. You must keep your account details secure and not share them with others. You are responsible for all activity under your account. You must ensure that your account information is kept accurate and up-to-date. We are not responsible for any loss or delay caused by outdated or incorrect account details. We reserve the right to suspend or delete your account without notice if we determine you have violated these Terms or misused Our Site.

Acceptable Use

You agree not to misuse Our Site by:

  • Sharing, copying, redistributing, or commercially exploiting any Free Content without explicit permission.

  • Using Our Site for unlawful purposes or in any way that breaches applicable laws or regulations.

  • Disrupting, interfering, or compromising security.

Intellectual Property

All intellectual property rights in Free Content are owned exclusively by Hostizoo. You must not reproduce, distribute, modify, or create derivative works from this content without explicit written permission from Us.

Liability for Free Content

We provide Free Content on an "as is" basis without warranties. We accept no liability for any loss or damage arising from reliance upon or use of the Free Content, including loss of profit, loss of business, business interruption, loss of business opportunity, or any indirect or consequential loss.

Viruses, Malware, and Security

We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.

You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

By breaching the provisions above, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

Part B – Terms of Sale (Paid Content)

Paid Content

We offer Paid Content including:

  • 1-to-1 property management consultancy

  • Training courses

  • Digital downloads

  • Premium community access (subscription-based)

Pricing

All prices listed on Our Site include VAT and are clearly indicated prior to checkout.

Payments

We accept payments via Credit and Debit Cards. We reserve the right to suspend access to Paid Content if payment is not received or if there are issues with your payment method. Access will be reinstated once full payment is confirmed. Access to Paid Content is granted only after full payment is received. We may also receive referral fees or commissions from affiliates or third-party suppliers whose products or services we recommend or promote on Our Site.

Affiliate Disclosure

From time to time, we may include links to third-party products or services. We may earn referral commissions if you make a purchase through these links. We only recommend partners we genuinely believe offer value, but we are not responsible for their services.

Formation of Contract

When you place an order for Paid Content via Our Site, you are making an offer to purchase the relevant content or service. A contract is only formed once we have accepted your order and sent you a confirmation email. We reserve the right to decline or cancel any order prior to sending a confirmation, without obligation to provide a reason. Access to Paid Content will only be granted once full payment is received.

User Responsibility for Access

You are solely responsible for ensuring that you have the appropriate technology and internet access to use the Paid Content. We are not affiliated with Zoom, Google Meet, or any third-party platform used to deliver services. Your use of those platforms is subject to their own terms and conditions, and we are not responsible for any issues arising from their use. We are not responsible for any inability to access content due to your equipment, connection, or settings. This includes, but is not limited to, your device, internet service provider, Zoom, Google Meet, or any third-party platforms. Content hosted on third-party platforms (such as YouTube, Instagram, or LinkedIn) is subject to those platforms' availability and terms. We are not responsible for changes, removals, or access restrictions made by those platforms.

Delivery of Paid Content

  • Consultations will be delivered via Zoom or Google Meet.

  • We may from time to time make updates or changes to Paid Content for reasons including legal compliance, improving quality, or reflecting user feedback. These changes may be minor or, in some cases, significant. Where possible, we will notify you in advance if major changes occur. Such changes do not entitle you to a refund unless the service is materially and adversely affected.

  • From time to time, we may need to temporarily restrict or suspend access to certain Paid Content to carry out updates, improvements, or technical maintenance. We will make reasonable efforts to notify users in advance of any planned interruptions and aim to minimise any disruption to your access. Such changes will not materially affect the nature of the Paid Content.

  • Digital downloads and streamed video content will be accessible directly from Our Site post-purchase.

Cancellation and Refund Policy

  • Consultancy Sessions: Cancellations or rescheduling must be requested at least 48 hours prior to the scheduled session. Refunds or credits will not be provided for late cancellations.

  • Digital Downloads and Streamed Content: Non-refundable unless defective or significantly not as described. Contact Us within 7 days of purchase to request a resolution.

  • Subscriptions: You may cancel subscriptions at any time. You will retain access until the end of the paid subscription period. No partial refunds are provided.

  • Training Courses: Refund requests made within 14 days of purchase will be honoured provided the course has not been substantially completed (over 20%).

Intellectual Property

All Paid Content remains the exclusive property of Hostizoo. Upon purchase, you receive a limited, non-transferable licence to use Paid Content solely for your personal and business use. Redistribution, resale, or public sharing of Paid Content is strictly prohibited. You must not share your access credentials or grant others access to Paid Content using your account. Doing so may result in suspension or termination of your access without refund.

No Guarantee of Outcome

We do not guarantee that any specific outcome or result will be achieved from using our services or Paid Content. The information and guidance provided are for general educational and consultancy purposes only.

Liability for Paid Content

  • Business Losses: Subject to applicable laws, we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for loss of profit, loss of business, business interruption, loss of business opportunity, or any indirect or consequential loss arising out of or in connection with your use of Paid Content or services.

  • Liability Cap: Our total liability for all claims arising from or related to Paid Content or services under these Terms shall be limited to the amount actually paid by you for such Content or services.

  • Mandatory Liability Clause: Nothing in these Terms seeks to limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be legally excluded or limited.

Common Terms

Privacy and Data Protection

We respect your privacy. All personal data is processed in compliance with UK GDPR regulations. Refer to Our Privacy Policy for detailed information.

Events Beyond Our Control (Force Majeure)

We are not responsible for delays or failures caused by circumstances beyond Our reasonable control, including technical failures, natural disasters, pandemics, war, civil unrest, governmental action, or internet service provider failures. We will notify you promptly and endeavour to resume services as soon as practical.

Entire Agreement

These Terms constitute the entire agreement between you and us. You acknowledge that you have not relied upon any statement, representation, or warranty not expressly set out in these Terms.

General Provisions

  • Severability: If any clause is deemed invalid, it will not affect the validity of other clauses.

  • Survivability: Any provisions which by their nature should survive termination shall continue to apply, including but not limited to those relating to intellectual property, liability, and governing law.

  • Amendments: We reserve the right to update these Terms. Changes will be communicated via Our Site. Continued use of Our Site after such updates will constitute acceptance of the revised Terms.

  • Assignment: You cannot assign your rights and obligations under these Terms without Our written consent.

Termination

We reserve the right to suspend or terminate access to Our Site or services at our discretion, including but not limited to breaches of these Terms, fraudulent activity, or misuse of Paid Content.

Governing Law

These Terms are governed by and interpreted in accordance with English Law. Disputes will be subject to the jurisdiction of the English courts.

Complaints

We aim to provide a high-quality experience. If you are dissatisfied with any aspect of our service, please email us at info@hostizoo.com with details of your concern. We will acknowledge your complaint within 3 working days and aim to resolve it within 10 working days.

Contact

For queries relating to these Terms, please contact Us:

  • Email: info@hostizoo.com

  • Address: 64 Brocton Road, Milford, Stafford, ST17 0UH

By using Our Site, you accept and agree to comply fully with these Terms.

Hostizoo Terms of Use and Sale
BELL Constructs Ltd t/a Hostizoo
Version 1.0 – June 2025
These Terms are reviewed regularly. Last updated: June 2025.